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O-1994-2007
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O-1994-2007
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Last modified
11/2/2016 3:38:55 PM
Creation date
7/24/2006 1:40:17 PM
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Legislative Records
Legislative Type
Ordinance
Date
12/12/1994
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<br />. <br /> <br />e <br /> <br />Socrates Operating System Requirements: <br /> <br />* IBM PC or 100 % Compatible <br />* MS-DOS version 2.0 or greater for Socrates <br />* MS-DOS 3.0 or greater for networks <br />* Minimum 512K memory recommended <br />* Hard disk with sufficient capacity to store the publication <br />* Socrates is compatible with the LANtastic NOS 5.0. <br /> <br />(2) ISYS. The parent program of Socrates is ISYS, which runs on PC's or in a DOS <br />environment emulated on a mainframe. ISYS may be purchased instead of or in addition to <br />Socrates and is widely useful across virtually any DOS based software. You might need to <br />search not only your Code, but also minutes in your word processor software, spreadsheets, <br />utilities records in dBase III. ISYS would allow you to do this. <br /> <br />(3) TRAINING AND SUPPORT. MCC offers a generous support and training policy. <br />Telephone support is available through our toll free number 800-262-CODE. Our support <br />personnel can usually resolve problems in one phone call. While MCC does not physically, <br />install the software, our support personnel are available for consultation during the installation. <br />Support of this type is provided free of charge. <br /> <br />A 50-page user's guide is provided for each licensee, and additional "quick start" sheets <br />are included as a standard part of the package. The "quick start" sheets are based on our <br />support staff's experience in handling calls from clients and cover the basic questions most often <br />asked by beginners. <br /> <br />On-site training is available and is specifically tailored to the client. Typically, it may <br />involve one-on-one training for chief users and small classes for occasional users. MCC will <br />communicate closely with the client's management information systems. personnel (or the <br />designated computer specialist) to determine not only the technical environment in which the <br />program will be used but also the differing purposes for which personnel from many depart- <br />ments may use the program, so that the training sessions can be made as specific as possible. <br /> <br />Depending on available equipment and group size, MCC uses an overhead projector with <br />LCD readout or transparencies, or will gather small groups (no more than four at a time) <br />around a PC. Handouts which augment the manual are also provided and are especially <br />targeted to the beginning user. <br /> <br />Training sessions typically last from 45 minutes to two hours, depending upon the level <br />of expertise of the learners. We recommend one-on-one sessions with chief users followed by <br />small group introduction to program (usually department by department). <br /> <br />Our Vice President of Sales, Dale Barstow, will be available for on-site training at no <br />charge to the City. <br /> <br />7 <br />
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