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<br />e <br /> <br />e <br /> <br />Exhibit A <br /> <br />Implementation Plan for Tax Software <br /> <br />The following is the implementation plan for installation of the new tax <br />system. The City agrees to follow this plan to the best of its abilities and <br />only delays outside of the City's control will alter the plan. <br /> <br />1. Within one week of contract approval, order the Tax Software. <br /> <br />2. Negotiate with Tax Software provider the earliest installation, <br />conversion and training dates. <br /> <br />3. Order the miscellaneous hardware to coincide with the Tax System <br />installation. <br /> <br />4. Within 30 days after the City is utilizing the new Tax Software System, <br />provide Attorney guidance on how to connect to the City's Tax System via <br />phone line and modem. <br /> <br />5. Within 15 days after hookup by the Attorney, City staff will provide 8 <br />hours of training to Attorneyjs staff on the use of the system for <br />inquiring data and printing reports which contain the information <br />Attorney needs to answer Delinquent Taxpayer's questions and processing <br />of Suits and other legal maneuvers. <br /> <br />6. Within 15 days after Attorney has received training, Attorney will be <br />able to respond to Delinquent Taxpayer's inquiries. <br /> <br />5 <br />