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<br />)..... <br />-..1 <br /> <br />,. <br />_:,""-r.~. <br /> <br />TER.ND CONDITIONS OIF MAINTl!NANCIE AGR*NT <br /> <br />TERM <br /> <br />This Agreement shall remain in eltecl for Ihe conlract period indioated on Ihe fronl page, <br /> <br />ThiS Agreement may be extended lor' additional terms by a wntten agreement signed between <br />bOlh partIes, GSSC will submit a renewable Agreement to Cuslomer forty five (45) days pnor to Ihe <br />effeclive end date of Ihe current Agreemenl for Cuslomer review and acceplance, GSSC reserves <br />the right 10 ohange conditions of sale atlhaltime, <br /> <br />CHARGES <br /> <br />The maintenance charge is set forth on lhe front pag:J and is exclusive 01 any federal, stale, local <br />sales or excise taxes, ' <br /> <br />Customer agrees 10 pay alltaxas, however deslgnaled (excluding lilxes on GSSC's net income), <br />imposed on or based upon Ihe provision, sale or use of the services or associated products <br />provided hereunder, <br /> <br />Terms of payment are set forth on the front page, Pa.~t due balances are subJect to a late charge <br />of one and one half percent (1...... lib) per month, <br /> <br />On call service Ihat is non-scheduled. out of scope, will be charged on a time and malerial basis <br />at GSSC's prevailing rates tor labor, plus malerials ani associaled lravel charges, Labor time shall <br />be charged on a portal to ponal basis, With a minimJm of two (2) hours Charged per call. In Ihe <br />event the Customer declines performance of such service after a GSSC representative has <br />responded to a service call, the Cuslomer shall pay Ihe prevailing rate for the associated time and <br />Iravel. <br /> <br />INSPt.:C'i'ION <br /> <br />The equipment lisled in Ihis Agreement will be sub/ecllo Inspeclion prior to GSSC acceptanoe of <br />responsibility to mamtain any equipment, or portion Ihereof, In the event Ihe equipment Is nol in <br />good operallng oondition or II it is in need of repair or refurbishment, GSSC shall advise the <br />Cuslomer, whereupon Ihe Customer shall decKle whelher to repair or replace Ihe equipment. The <br />Customer shall pay all charges to place the equloment in good working order at the non- <br />scheduled, out of scope GSSC prevallmg rates for labor and materials <br /> <br />SERVICE COVERAGE <br /> <br />For the equlpmenl listed in this Agreement, GS3C shall proVide prevenllve and remedial <br />maintenance services, Preventive maIntenance w II be performed on a scheduled baSIS In <br />accordance with manufaclurers recommendations as agreed to by both parlles, Remedial <br />malnlenance Will be performed upon Customer notifi::ation thatlhe equlpmenlls Inoperable, Bolh <br />these services shall be rendered during the scheduled prinCIpal penod as selforth on the tront <br />page of thiS Agreement. GSSC agrees to have a service represenlative dispatched In accordance <br />with Ihe response time noted on the face hereof after receipt of a service request Hours outSide <br />Ihe principal period of mainlenance shall not be Included in determining the response time Any <br />services rendered oulslde the principal period of maintenance Will be charged at GSSC's <br />prevailing rales for non-sche~uled oul 01 scope service, <br /> <br />The Customer shall proVide, free and full access to the equipment and, at no charge, the use 01 <br />any machines, al1achments or OIher eqUlpmem reQuired to proVide the speCified maintenance <br />servloes, The Customer shall provide al no charge, hardware documentation and system <br />diagnostIcs, adequate working space and facilmBS III the immediate area of the equipment to be <br />servloed and reasonable storage space for spare parts and matenals, <br /> <br />For Ihe equipment listed In thiS Agreemenl, the Customer shall provide and maintain a stable <br />envlronmenllncluding but nOlllmited 10 electric power, humidIty and temperature, necessary for <br />optimum performance of its equipment as speCified by the equipment manufacturer, <br /> <br />GSSC shall furnish a Service Report to Ihe Customer upon completion of each remedial <br />maintenance call The Service Report Will Idenlify I,e nalure of Ihe failure and corrective action <br />performed <br /> <br />L1MITATfONS OF OBLIGATIONS <br /> <br />GSSC obligations under this Agreemenl do not include: <br />o Eleclrical work external to the equipment IlsI; <br />. Operating supplies or accessories including tapes, diSks. paper, loner, drums. cartridges or <br />other such media; <br />o Services or parts required to repair damage caused by or resulting Irom faully or failed <br />eleclncal power or air conditioning, hardwe;re design problems, media IncompatibilIty, <br />operator errors, neglect or misuse by an entny other than GSSC; <br />o Programming and software maintenance; <br />. Service on equipment which has been modified or altered Without prior GSSC consenl; <br />. Replacement or refurbishment of equipment which IS worn beyond reasonable repair duE' <br />to extensive use and/or age, <br /> <br />EOUIPMENT RL:ARRANGEMIiNTI RELOCATtONI MODIFICATIONS <br /> <br />GSSC shall not be obligated to maintaIn equipment '.hat has been rearranged or relocated GSSC <br />shall be nO:llled In writing alleasl thirty (30) days in cdvance thereof, and GSSC may, at ItS option <br />agree to maintain Ihe equipment. but 1\ expressly reserves the riqht to adjust its charges for <br />servicing such equIpment In accordance with GSSC's then current rates <br /> <br />Customer IS required to provide thirty (30) day prior written nolice for any equipment modifIcations. <br />additions or deletions Upon such notice GSSC Will prOVide an amendment of this Agreement that <br />will rellect Ihese changes and assoclaled charges, <br /> <br />f' <br /> <br />RI!PLACEMENT PARTS <br /> <br />All replaced pe1s become the property of GSSC on an exchange basis, Replacement parts may <br />be eIther new, or parts equal in performance to new parts, <br /> <br />UNFORESEI:N OCCURRENCES <br /> <br />GSSC shall not be In default of any failure in performance of thiS Agreement. if such failure anses <br />out of causes beyond Ihe control of GSSC Such causes may include bul are not limiled to acts <br />of God, acts 01 ihe publiC enemy, acts of the Government in either Its sovereign or contractual <br />capacity and ac-.s 01 the Customer, <br /> <br />LIMITATION OF LIABILlTV <br /> <br />In no event shall GSSC be liable to Cuslomer for special, Incidenlal, exemplary or consequenllal <br />damages, inclLding without limitalion to loss of profits, loss 01 use, loss 01 data, or liability of <br />Customer to third parties arising out of the performance of GSSC pursuant to this Agreement, <br />GSSC shell nOl be liable 10 Customer for eny injury or damage to Cuslomer, or Customer's <br />personnel, Invitees, licenses, or property unless such inJury or damage IS ceused by the <br />negligence or intentional conduct of GSSC, Damages to Customer In any acllon against GSSC <br />relallng to thiS Agreement or Ihe performance of services relating thereto shall be IImlled to the <br />lolal payments made by Customer pursuant to thiS Agreement dUring the contract period <br />precedIng said breach, <br /> <br />No action, regardless of form, arising out 01 transaclions under this Agreement may be initIated <br />by either party more than one (t) year after the cause 01 the action The above is In lieu 01 any and <br />all warranlles, 3xpressed or Implied. <br /> <br />EXCLUSION OJ' WARRANYV <br /> <br />UNLESS EXPRESSLY SET FORTH ELSEWHERE IN THIS AGREEMENT, GSSC. ITS PARENT, <br />SUBSIDIARIES AND THEIR AFFILIATES. SUBCONTRAC!ORS AND SUPPLIERS MAKE NO <br />WARRANTIES EXPRESSED OR IMPLIED. AND SPECIFICALLY DISCLAIM ANV WARRANTY <br />OF MERCHANTABlllTV. FITNESS FOR A PARTICULAR PURPOSE, OR THE FITNESS OR <br />SUITABllITV OF THE EQUIPMENT ON WHICH THE SERVICES ARE PERFORMED, OR ANY <br />MODIFICATIONS THEREOF FOR ANV SPECIFIC APPLICATION, PERFORMANCE, RESULT <br />OR USE. NO WARRANTY OR REPRESENTATION SHALL BE BINDING ON GSSC UNLESS IN <br />WRITING AND SIGNED BY AN AUTHORIZe:D REPRESENTATIVE OF GSSC, <br /> <br />ASSfGNMENT <br /> <br />ThiS Agreemen~ IS not ~SSlgnable by Ihe Customer In whole. or in part without the prior written <br />consent ot GSSC, <br /> <br />TERMINATION <br /> <br />ThiS Agreement wllllerrl1lnate effective at the end 01 the contract penod noted, <br /> <br />GSSC reserVES the nght to termInate earlier, ii, <br />o Custome' falls to make any payment as reqUired by thiS Agreement: <br />. Customer petitions lor reorganization under the Bankruptcy Act, or if a receiver IS apPOinted <br />tor Customer's bUSiness or if the Customer makes an assignment lor Ihe benetit of <br />credllor3 <br /> <br />GSSC Will prO\lde thirty (30) day pnor wrillen notice to exercise its termination oplion for any of <br />the above noted causes, <br /> <br />In the event 01 any lermination pursuant to Ihis Agreement, all liability and/or obllgalion 01 GSSC <br />to Cuslomer s,all cease GSSC Will be permitted to enter Customer's premises to remove any <br />GSSC owned eqUIpment on Customer's premises, In Ihe event Customer shall terminate or <br />otherWise dlsco'lbnue Ihls Agreemenl other than for gOOd cause, CUSlomer agrees 10 compensate <br />GSSC for all losses Incurred by GSSC as a result of suoh termination or discontinuance, Including <br />but not limited to 1051 p.of;t and unabsorbed dlrecl and indirecl overhead, <br /> <br />In the evenl of ~ny breach of Ihls Agreement by GSSC. Customer will provide wnl1en notice of said <br />breach GSSC WIll cure any breaChes wllhin sIxty (60) days from receipt of notice to cure, If GSSC <br />falls to so cure, Customer may lermlnale thiS Agreement by giving thirty (30) day pnor written <br />notice, <br /> <br />GENERAL <br /> <br />Customer represents end warrants thaI he/she is the owner of eqUIpment described herein. or if <br />not Ihal heJshu IS duly authorized to enter into thiS AgrE'ement. <br /> <br />GSSC and Customer will nOI offer employment to nor accept lor employment each other's <br />personnel whc are directly associated With the work under Ihls Agreement for a penod begInning <br />With the execution ollhls Agreement and continuing for one (1) year subsequent to Ihe term of lhe <br />Agreemant and any extension Ihereof <br /> <br />No prOVISIon of thiS Agreement may be waived or modified unless reduced to wntlng and Signed <br />by an aulhonzed representative of Customer and GSSC, <br /> <br />ThiS Agreeme,1 shall be governed by Ihe laws ollhe State of New York, <br /> <br />ThiS Agreeme 11 and Ihe documenls referred to herein, consll1ute the enlire Agreement between <br />parties, <br />