R-2019-09 Participation in Federally Funded Community Development Block Grant (CDBG) Projects

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THE CITY OF LA PORTE CITIZEN PARTICIPATION PLAN COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM COMPLAINT PROCEDURES These complaint procedures comply with the requirements of the Community Development Block Grant(CDBG) Program and Local Government Requirements found in 24 CFR §570.486 (Code of Federal Regulations). Citizens can obtain a copy of these procedures at the City of La Porte, 604 W. Fairmont Pkwy, La Porte, Texas 77571,281-471-5020,during regular business hours. Below are the formal complaint and grievance procedures regarding the services provided under the CDBG project. 1. A person who has a complaint or grievance about any services or activities with respect to the CDBG project,whether it is a proposed,ongoing,or completed CDBG project,may during regular business hours submit such complaint or grievance, in writing to the City, at City of La Porte, 604 W. Fairmont Pkwy, La Porte, Texas 77571, or may call 281-471-5020. 2. A copy of the complaint or grievance shall be transmitted by the City Administrator to the entity that is the subject of the complaint or grievance and to the City Attorney within five (5)working days after the date of the complaint or grievance was received. 3. The City shall complete an investigation of the complaint or grievance,if practicable,and provide a timely written answer to person who made the complaint or grievance within ten(10) days. 4. If the investigation cannot be completed within ten(10)working days per 3 above,the person who made the grievance or complaint shall be notified, in writing, within fifteen (15) days where practicable after receipt of the original complaint or grievance and shall detail when the investigation should be completed. 5. If necessary, the grievance and a written copy of the subsequent investigation shall be forwarded to the CDBG for their further review and comment. 6. If appropriate, provide copies of grievance procedures and responses to grievances in both English and Spanish, or other appropriate language. TECHNICAL ASSISTANCE When requested, the City shall provide technical assistance to groups that are representative of persons of low- and moderate-income in developing proposals for the use of CDBG funds. The City, based upon the specific needs of the community's residents at the time of the request, shall determine the level and type of assistance. PUBLIC HEARING PROVISIONS For each public hearing scheduled and conducted by the City, the following public hearing provisions shall be observed: