02-11-19 Regular Meeting of the La Porte City Council

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Employee of the 4t" Quarter 2018 Shonda Ingle Public Works Secretary Shonda joined the La Porte team in December of 2010 as a Secretary in the Public Works department. In that role she has consistently received excellent performance ratings every year. In fact her performance rating has increased almost every year of her 9 years with the City. Shonda's job duties include serving as a personnel/payroll liaison for the over 100 Public works employees and accounting functions to process payables and p-cards. She also has responsibilities for answering citizen questions and calls for service. She "exhibits the best attitude everyday no matter what the situation is" according to her supervisor Jackie Robinson who nominated her. Other departments have also noticed and benefited from Shonda's efficiency and accuracy. She has played a helpful role during the implementation of new software, identifying opportunities for improvement and identifying previously unseen challenges. Shonda's willingness to go above and beyond is displayed every day. She is always willing to pitch in to help her teammates after she has completed her tasks. She leaves no task undone and sees issues through to completion. During Hurricane Harvey, she received a call from a resident who had recently suffered a stroke. As a result this person had mobility and communication challenges. The citizen was very concerned about their safety and ability to evacuate if needed. Shonda took time to listen to the citizen and understand their concerns. She contacted all of the relevant parties that could assist this citizen in EMS, EOC, and the Parks Senior program. Shonda even registered the citizen with 211. Shonda's dedication to service, attention to detail, and willingness to go above and beyond in her job make her a fantastic asset to the La Porte team. Congratulations Shonda on being the La Porte 2018 Employee of the 4t" Quarter.