Laserfiche WebLink
REQUEST FOR CITY COUNCIL AGENDA ITEM <br />Appropriation <br />Agenda Date Requested:January 11, 2021 <br />001 -General Fund <br />Source of Funds: <br />Requested By:Grady Parker, Manager <br />Department:Administration/IT <br />001-6066-519.5007 <br />Account Number: <br />$74,000 <br />Amount Budgeted: <br />ReportResolutionOrdinance <br />$73,251.86 <br />Amount Requested: <br />Exhibits:DataVoxQuote.pdf <br />Budgeted Item:YesNo <br />SUMMARY& RECOMMENDATION <br />In 2011,the City of La Porteentered into <br />networking devices. Currently, the City utilizes Cisco network switches and routers. The <br />support agreement ensures that the City of La Porte has a guaranteed level of support <br />in the event of failures on hardware (4-hour replacement) or software (immediate phone <br />support). <br />The City has had a service agreement with Cisco for at leastnine (9) years and the <br />agreement has been through DataVox. Each year, IT budgets and renews their current <br />DataVox. City staff has not had any issues with support from DataVoxduring the tenure <br />of their service agreements and recommends approval of the support agreement using <br />DataVoxas the preferred Cisco partner. <br />Benefits: <br />The renewal is with a Cisco preferred Vendor that the City of La Portehas <br />worked with over the past 10 years. <br />The renewal ensures the City of La Portehas immediate support on both <br />hardware and software support. <br />Liabilities: <br />None <br />Staff recommends approval of the Cisco Smartnet renewal with DataVoxunder DIR <br />contract #TSO-4167in the amount of $73,251.86. <br /> <br />