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CENTERPOINT ENERGY RESOURCES CORP. <br /> D/B/A CENTERPOINT ENERGY ENTEX <br /> AND CENTERPOINT ENERGY TEXAS GAS <br /> GENERAL RULES AND REGULATIONS <br /> APPLICABLE TO NATURAL GAS SERVICE IN TEXAS <br /> 8. REFUSAL TO INSTITUTE SERVICE AND TERMINATION OF SERVICE <br /> (a) Refusal of service. <br /> (1) Compliance by applicant. The Company may decline to serve an applicant for whom service is <br /> available from previously installed facilities until such applicant has complied with the state and <br /> municipal rules,regulations or laws,and with approved rules and regulations of the Company on <br /> file with the appropriate regulatory authority governing the service applied for, or for the <br /> following reasons: <br /> (A) the applicant's installation or equipment is known to be hazardous or of such character <br /> that satisfactory service cannot be given; <br /> (B) the applicant is indebted to any Company for the same kind of service as that applied <br /> for; provided,however,that in the event the indebtedness of the applicant for service is <br /> in dispute, the applicant shall be served upon complying with the applicable deposit <br /> requirement; <br /> (C) the applicant refuses to make a deposit if applicant is required to make a deposit under <br /> these rules; <br /> (D) where an unsafe condition exists at any point on Consumer's premises; <br /> (E) for use of gas in violation of Company's rules; <br /> (F) in the event Company's representatives are refused access to such premises for any <br /> lawful purpose; <br /> (G) when Company's property on the Consumer's premises is tampered with, damaged, or <br /> destroyed; <br /> (2) Applicant's recourse. In the event that the Company shall refuse to serve an applicant under the <br /> provisions of these rules, the Company shall inform the applicant of the basis of its refusal and <br /> that the applicant may file a complaint with the appropriate regulatory authority thereon. <br /> (3) Insufficient grounds for refusal to serve. The following shall not constitute sufficient cause for <br /> refusal of service to a present residential or commercial customer or applicant: <br /> (A) delinquency in payment for service by a previous occupant of the premises to be <br /> served; <br /> (B) failure to pay for merchandise or charges for non-utility service purchased from the <br /> Company; <br /> (C) failure to pay a bill to correct previous underbilling due to misapplication of rates more <br /> than six months prior to the date of application; <br /> (D) violation of the Company's rules pertaining to the operation of nonstandard equipment <br /> of unauthorized attachments, which interfere with the service of others, unless the <br />