Laserfiche WebLink
CENTERPOINT ENERGY RESOURCES CORP. <br />DB/A CENTERPOINT ENERGY ENTEX <br />AND CENTERPOINT ENERGY TEXAS GAS <br />GENERAL RULES AND REGULATIONS <br />APPLICABLE TO NATURAL GAS SERVICE IN TEXAS <br />FOR JURISDICTIONS FOR WHICH TARIFF IS APPROVED. ON OR AFTER MAY 23, 2017 <br />8. REFUSAL TO INSTITUTE SERVICE AND TERMINATION OF SERVICE <br />(a) Refusal of service. <br />(1) Compliance by applicant. The Company may decline to serve an applicant for whom <br />service is available from previously installed facilities until such applicant has complied <br />with the state and municipal rules, regulations or laws, and with approved rules and <br />regulations of the Company on file with the appropriate regulatory authority governing <br />the service applied for, or for the following reasons: <br />(A) the applicant's installation or equipment is known to be hazardous or of such <br />character that satisfactory service cannot be given; <br />(B) the applicant is indebted to any Company for the same kind of service as that <br />applied for; provided, however, that in the event the indebtedness of the <br />applicant for service is in dispute, the applicant shall be served upon complying <br />with the applicable deposit requirement; <br />(C) the applicant refuses to make a deposit if applicant is required to make a deposit <br />under these rules; <br />(D) where an unsafe condition exists at any point on Consumer's premises; <br />(E) for use of gas in violation of Company's rules; <br />(F) in the event Company's representatives are refused access to such premises for <br />any lawful purpose; <br />(G) when Company's property on the Consumer's premises is tampered with, <br />damaged, or destroyed; <br />(2) Applicant's recourse. In the event that the Company shall refuse to serve an applicant <br />under the provisions of these rules, the. Company shall inform the applicant of the basis of <br />- its refusal and that the applicant may file a complaint with the appropriate regulatory <br />authority thereon. <br />(3) Insufficient grounds for refusal to serve. The following shall not constitute sufficient <br />cause for refusal of service to a present residential or commercial customer or applicant <br />(A) delinquency in payment for service by a previous occupant of the premises to be <br />served; <br />(B) failure to pay for merchandise or charges for non -utility service purchased from <br />the Company; <br />