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• East Texas City Management Association Annual Training Conference — Understanding <br />and Managing Generational Differences, 2007 <br />• International City/County Management Association Annual Conference — The Role of <br />Faith Based Organizations in Disaster Planning, 2006 <br />• Certified Public Manager Program — Achieving Exceptional Customer Service, 1995-2005 <br />• North Texas Municipal Association Management Institute —Tools for Effective <br />Leadership, 2006 <br />• City of Carrollton, Texas, Leadership Academy — Principles of Public Service, 2006 <br />• City of Arlington, Texas, Leadership Academy — Developing Your People, 2005 <br />• Keynote Speaker, Urban Management Assistants of North Texas Annual One Day <br />Conference — Innovative Revenue Sources for Cities, 2005 <br />• Leadership Southwest - How to Successfully Run for Office, 2004, 2006, 2008 <br />• International City/County Management Association Annual Conference —Contract <br />Negotiations, 2003 <br />• Keynote Speaker (along with the Deputy Secretary of Defense), Government Electronics <br />and Information Technology Association Information Technology and Defense <br />Electronics Forecast Annual Conference — Homeland Security at the State and Local <br />Level, 2002 <br />• Transforming Local Government Conference — Doing Business with Local Government, <br />2001 <br />• National Association of Counties Annual Conference — Doing Business with County <br />Government, 1999 <br />• World Services Congress — Building Public Private Partnerships, 1999 <br />• Central Texas City Management Association — Contract Negotiations, 1999 <br />• Carolinas -Virginia Hospital Trustee/Physician Conference — Effective Government <br />Relations, 1999 <br />• Quorum Ohio CEO Conference — Effective Government Relations, 1999 <br />• Chairman of the Board In -Service Training, Quorum — Effective Government Relations, <br />1999 <br />• Quorum Foundations for the Future — Effective Grass Roots Advocacy, 1999 <br />• Quorum Chairman of the Board Training — Advocacy Leadership, 1998 <br />• Iowa Municipal Management Institute — Entrepreneurial Government, 1997 <br />• Quorum Foundations for the Future — Effective Legislative Advocacy, 1997 <br />• Quorum Board of Trustees Training — Legislative Leadership, 1997 <br />• Urban Management Assistants of North Texas, Conference of Minority Public <br />Administrators, and National Forum for Black Public Administrators Joint Workshop — <br />Organizational Transformation, 1996 <br />• Innovation Groups Regional Conference — Contract Negotiations, 1996 <br />• Texas City Management Association Annual Conference — Employment Agreements, <br />1996 <br />• Florida City/County Management Association Annual Conference — Employment <br />Agreements, 1996 <br />• North Carolina City/County Management Association Annual Conference — Employment <br />Agreements, 1996 <br />13 <br />