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<br />CITY OF LA PORTE <br />EMS DIVISION <br />INTER-OFFICE MEMORANDUM <br />T0: CHIEF SEASE/ CHIEF DUNHAM DATE: 12-20-93 <br />FROM: CHRIS OSTEN E.M.S. CHIEF <br />RE: EMPLOYEE OF THE QUARTER <br />I RECOMMEND MRS. KAY FOX BE NOMINATED FOR EMPLOYEE OF THE <br />QUARTER. AS OF 1-1-92 THE FIRE DEPARTMENT AND E.M.S. TOOK OVER <br />AMBULANCE FILLING FROM REVENUE COLLECTIONS. EVEN WITH MRS, FOX'S <br />MANY RESPONSIBILITIES ASSISTING THE FIRE CHIEF, ASST. FIRE <br />CHIEF,E.M.S. CHIEF, FIRE INSPECTQR, AND FIRE MARSHALL SHE SHOWED <br />ENTHUSIASM AND A GENUINE WILLINGNESS TO TAKE ON THIS VERY TIME <br />CONSUMING PROJECT. SHE HAD TO LEAP.N A NEW COMPUTER PROGRAM, LEARN <br />THE IN'S AND OUTS OF MEDICARE, MEDICAID, AND INSURANCE COMPAIV`iES <br />TO NUMEROUS TO MENTION. <br />ON MANY 0CCASIOr3S MRS. FOX HAS WC)RKED OVER WITHOUT <br />RESERVATION OR QUESTION TO LEARN TO COLLECT MONIES OWED THE CITY <br />Itd A I'~it;RF: TIMELY FASHIOAd. SHE TAKES TIME TO CALL THE PATIENTS TO <br />HELP THEM FILE ON THEIR INSURANCE. SHE CALLS INSURANCE COMPANIES, <br />MEDICARE, MEDICAID TO LEARN HOW TO FILL OUT THE APPROPRIATE FORMS <br />TO EASE THE BURDEN ON THE CITIZENS E.M.S. TRANSPORTS. I HAVE <br />ACTUALLY SEEN HER GET EXCITED ON TRACKING DOWN FOREIGN COMPANIES <br />WHOSE WORKERS WE HAVE TRANSPORTED. HER TENACITY IN COLLECTING <br />MONIES AND HER ALWAYS KIND BEHAVIOR TOWARDS THE PATIENTS AND <br />THEIR FAMILIES EXEMPLIFY WHAT A CITY EMPLOYEE SHOULD BE LIKE. <br />BESIDES THE OUTSTANDING JOB SHE HAS DONE WITH E.M.S. BILLING <br />SHE ALWAYS HAS A KIND WORD FOR EVERYONE. SHE ALWAYS HAS A SMILE <br />