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• <br />II. Case Resolution <br />• <br />Although the reasons for engaging in an active enforcement program aze clear, there is <br />frequently some degree of resistance on the part of the tenants or property owners to correcting <br />violations. Although the vast majority of code enforcement cases have historically been resolved <br />without the need to go to court, or expend City funds, resolution has often involved several visits with <br />the property owner, or tenant. While this approach does help foster a degree of good will, it can take <br />quite a bit of inspector time. As a result, the total number of cases that can be worked is reduced. <br />A key change in the Division's approach to these violations will be to move unresolved cases <br />to Municipal Court as quickly as ordinance will permit. While this represents a somewhat stricter <br />approach to enforcement, we feel that it will improve resolution time and increase the number of <br />cases that can be worked, translating to a greater number of nuisances and eyesores being eliminated <br />from the City. <br />The Inspection Services Division is taking the following steps to increase the abatement of <br />nuisance violations within the City. They are as follows: <br />Sectors: For organizational purposes, the City has recently been split into <br />sectors. In addition to working scheduled construction inspections and written <br />complaints, each inspector is asked to, within tazgeted sectors, spend at least <br />one how per day identifying and working code enforcement violations. <br />Warning Tickets: The division's inspectors now issue wazning tickets for <br />certain types of violations. In previous yeazs, notices of violations were given <br />by means of certified mail. When inspectors aze able to make personal <br />contact with tenants, or property owners, wazning tickets aze issued. These <br />tickets serve as formal notice of violation. This system saves the time spent <br />waiting for letters to be delivered and "geen cards" to be returned to the City. <br />In cases where personal contact cannot be made, certified mail will continue <br />to be utilized. (mowing notices for vacant properties aze and will continue to <br />be given via regulaz mail.) <br />Turn azound/Resolution Time: The division is in all cases striving to reduce <br />the time period between identification of a violation and its abatement. In <br />order to achieve this goal, the following steps are being taken. <br />2 <br />