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<br />Miller Transporters .. . <br />several minimum qualifications. If <br />under 25 years of age, he must be <br />married. He must have a tenth grade <br />education, pass the BMCS physical, <br />have a valid drivers license, and <br />must pass driving and BMCS regula- <br />tions tests. He must also have two <br />years tractor/trailer experience. In <br />some cases, drivers have been hired <br />from driver training schools. <br />Once hired, the driver is placed on <br />probation for 30 days training and <br />observation. He rides with apart- <br />time driver trainer, taken from the <br />compan}•'s most experienced drivers, <br />and receives three to five days train- <br />ing for each product he will handle. <br />The driver trainer certifies the new <br />driver as qualified to handle each <br />product. A new driver can be ter- <br />minated based on the driver trainer's <br />recommendation. <br />The new driver must also pass a <br />100-question written test based on <br />Miller's own detailed 74-page drivers <br />manual. The manual covers com- <br />pany procedures, product handling, <br />defensive driving, equipment inspec- <br />tion, what to do in case of an acci- <br />dent, BMCS regulations and a varie- <br />ty of other subjects. <br />While riding with the part-time <br />driver trainers, new drivers learn <br />about the history of Miller Trans- <br />porters, how to deal with customers, <br />the elements of the company safety <br />program, and other information <br />that will make them the best driver <br />for themselves and the company. <br />Each new driver will also ride <br />with a fulltime safety supervisor dur- <br />ing the 30-day probation period. <br />Each safety supervisor is responsible <br />for safety and training at four or five <br />terminals. During the course of a <br />Driver Training <br />Part of Miller Transporters driver <br />training program involves materials <br />from the Canada Safety Council's Pro- <br />fessional Driver Improvement Course. <br />Safety Director Tern• Malone reports <br />the films and techniques contained in <br />the course have been useful in his <br />work. For information on the Im- <br />provement Course, contact: Richard <br />Green, Manager Traffic Section, <br />Canada Safeh• Council, 1765 Boul St <br />Laurent Blvd, Otta~~•a, Canada K1C <br />3V4. <br />t <br />t~ <br />~, <br />• jF ~ 4 <br />~;E.; ,} <br />I~ <br />l~ _ • <br />- ~ ~~ <br />vl~. ,. <br />~r~~~~-- <br />- ~ ~~ <br />~ N .. <br />• <br />Miller is using PVC pipe for the vapor <br />recovery line on some of its gasoline <br />trailers. Safety platform at top of ladder <br />and grab handles on trailer help reduce <br />"slip and fall" accidents. <br />year, the safety supervisor rides with <br />each driver in his area. The purpose <br />of riding with experienced as well as <br />newer drivers is to remind all drivers <br />of safe driving and product handling <br />procedures, and to help detect bad <br />habits the drivers might have <br />developed. <br />Continuous Training <br />Miller operates a fully equipped <br />45 ft safety van as part of its con- <br />tinuous training program. The van <br />has desks which can be used for <br />classroom sessions and during filln <br />and video presentations. The van has <br />displays of product valves and <br />emergency equipment which can be <br />operated during training. <br />The safety van is driven by the <br />safety supervisor when it is schedul- <br />ed for his area. It can be taken to ter- <br />minals, or set up along the highway <br />for short training sessions with <br />drivers on the road. The van has also <br />been used by police and rescue per- <br />sonnel for training, and has been <br />taken to several shippers for instruct- <br />ing their employees. <br />Since it started using the van, the <br />safety department has been able to <br />reach about 90 percent of the drivers <br />for training each month. Drivers are <br />not required to attend safety meet- <br />ings, and are not paid to do so. <br />However, incentives likes hats and <br />jackets are often given out at the <br />meetings. All tililler drivers are com- <br />pany employees. <br />The Miller safety department has <br />also developed its own hazardous <br />materials training seminar. The <br />seminar runs eight hours, and is <br />usually held on Sundays. Drivers are <br />paid to attend the seminar, and all <br />are expected to attend when di- <br />rected. The seminar covers hazar- <br />dous materials handling, regula- <br />tions, and equipment. <br />In addition to providing training <br />and safety activities, the safety <br />department im•estigates accidents <br />and is responsible for Miller's <br />emergency response program. The <br />company has eight four-man teams <br />Icoated throughout its prime oper- <br />ating area. Team members have at- <br />tended emergency response schools. <br />Their main objective in responding <br />to an emergency is to provide infor- <br />mation and to contain product. <br />Driver Controls <br />Terminal managers are charged <br />with direct supervision of their <br />drivers. Drivers understand rules <br />and regulations governing safety and <br />conduct, and know they are subject <br />to discipline or discharge for viola- <br />tions. <br />All tractors carry Sangamo <br />24-hour tachographs. The terminal <br />manager is required to check all tach <br />charts daily, and safety supervisors <br />review charts when they visit their <br />terminals. <br />Speed is not a real problem, as <br />Miller tractors are governed for 60 <br />mph. The carrier uses safety patrols <br />and radar to a limited extent. The <br />safety department also conducts <br />equipment and terminal inspections. <br />Miller Transporters awarded 448 <br />safe driving awards in 1982. At the <br />end of 1982, it had 116 members in <br />its million mile safe driver club, and <br />seven members in the two million <br />mile club which was formed last <br />year. The company participates in <br />state and national roadeos, and <br />awards prizes in terminal safety and <br />driving contests. <br />Miller Transporters has made the <br />moves required to keep it among the <br />industry leaders in today's tank truck <br />industry. It has also increased its <br />commitment to the strong operations <br />practices that made it a leader in the <br />first place. <br />