Laserfiche WebLink
Performed all purchasing duties for department. <br />Power User technological support for Fiscal Services and Budget department. <br />Maintained department library in compliance with State Record Management requirements. <br />FISCALSERVICESSECRETARY,CITYOFCOLLEGESTATION,TX-1999-2000 <br />Performed ACH wires and transfers, moved drafts, and daily reconciliation. <br />Reviewed and routed contracts to ensure compliance with state and city regulations. <br />Send and receive bid packet information for competitive bidding. <br />Managed all vendor applications and information. <br />Updated web site with latest bidding information. <br />Managed Risk Management claim information for citizens and employees. <br />Recorded time productivity for Risk Management claims. <br />UTILITYBILLING/CUSTOMERSERVICE,CITYOFWOODVILLE,TX-1994-1998 <br />Managed Utility Billing/Customer Service department. <br />Monthly meter calculations and billing. <br />Implemented an aggressive collection program that increased revenues, decreased delinquent accounts, <br />and developed considerable knowledge of conflict resolution techniques. <br />Researched account histories for customers with billing disputes. <br />Scheduled and executed delinquent account report for termination of service. <br />Performed daily cash reconciliation and cash reports. <br />Prepared various monthly reports for audit purposes. <br />Supervised billing clerk and student aide. <br />EDUCATION <br />WOODVILLEHIGHSCHOOL, WOODVILLE, TX Graduation in 1980 with honors <br />ANGELINA COLLEGE, LUFKIN, TX 2004 - 2009 Studies in Business Management <br />UNIVERSITY OF NORTH TEXAS, DENTON, TX - Texas Municipal Clerks Certification Program Ï Texas <br />Registered Municipal Clerk (TRMC) Certification in 2009, Recertification in 2013 and 2018. <br />INTERNATIONAL ISTITUTE OF MUNICIPAL CLERKS, RANCHO CUCAMONGA, CA- Certified Municipal Clerk <br />(CMC)(2015) and working towards and Master Municipal Clerk (MMC) certification. <br />LICENSES & CERTIFICATIONS <br />Texas Notary Public Commission Texas Municipal Registered Clerk IIMC Certified Municipal Clerk <br />FEMA/NIMS CERTIFICATIONS <br />IS 100.b IS 701-a <br />IS 100PW IS 702-a <br />IS 200.b IS 703-a <br />IS 200ICS IS 704 <br />IS 400ICS Adv IS 800 <br />IS 700 <br />DHS Sr. Official All-Hazards Preparation <br />ORGANIZATIONS <br />INTERNATIONAL INSTITUTE OF MUNICIAL CLERKS (IIMC) Ï 2010 - 2018 (Program Excellence in Governance Award <br />(PEGA) for Innovated Customer Service by CSO Team 2017) <br />IIMC ATHENIAN LEADERSHIP SOCIETY MEMBER Ï 2010 Ï 2018 (Achieved Fellowship in 2016) <br />TEXAS MUNICIPAL CLERKÔS ASSOCIATION (TMCA) Ï 2006 - 2018 (Served on multiple committees, nominated as <br />2015 Clerk of the Year) <br />LONE STAR CHAPTER TMCA Ï 2008 Ï 2018 (2014 Member of the Year, 2015 Clerk of the Year, served on multiple <br />committees, 2014 Secretary, 2015 President-Elect, 2016 President, 2017 Immediate-Past President) <br />6 <br /> <br />