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OF HART AND CLIENT'S SOLE AND EXCLUSIVE REMEDIES FOR INFRINGEMENT AND <br />TRADE SECRET MISAPPROPRIATION. <br />11. DISPUTE RESOLUTION <br />11.1 Disputes and Demands The parties will attempt to resolve any claim or controversy* <br />related to or arising out of this Agreement, whether in contract or in tort ( "Dispute "), on a confidential <br />basis according to the following process, which either party* may start by delivering to the other party* a <br />written notice describing the dispute and the amount involved ( "Demand "). <br />11.2 Negotiation and Mediation After receipt of a Demand, authorized representatives of the <br />parties will meet at a mutually* agreed -upon time and place to h y to resolve the Dispute by negotiation. If <br />the Dispute remains unresolved after this meeting, either party* may start mandator* nonbinding <br />mediation under the commercial mediation rules of the American Arbitration Association ( "AAA ") or <br />such other mediation process as is mutually* acceptable to the parties. <br />11.3 Injunctive Relief Notwithstanding the other provisions of this Section 11, if either party* <br />seeks injunctive relief, such relief may be sought in a court of competent jurisdiction without complying <br />with the negotiation and mediation provisions of this Section 11. <br />11.4 Time Limit Neither mediation under this section nor any legal action, regardless of its <br />form, related to or arising out of this Agreement may be brought more than two (2) years after the cause <br />of action first accrued. <br />12. GENERAL PROVISIONS <br />12.1 Entire Agreement This Agreement and the attachments, schedules, and exhibits hereto <br />are the entire agreement and supersede all prior negotiations and oral agreements. Hart has made no <br />representations or warranties with respect to this Agreement or the HVS and its components that are not <br />included herein. Client acknowledges and agrees that Hart has no responsibility* or liability* under the <br />HVS Master Agreement except to the extent, if any*, that Hart is a party* to the HVS Master Agreement. <br />This Agreement may not be amended or waived except in writing signed by an officer of the party* to be <br />bound thereby. <br />12.2 Preprinted Forms The use of preprinted forms, such as purchase orders or <br />acknowledgments, in connection with this Agreement is for convenience only and all preprinted terms <br />and conditions stated thereon are void and of no effect. If any* conflict exists between this Agreement <br />and any* terms and conditions on a purchase order, acknowledgment, or other preprinted form, the terms <br />and conditions of this Agreement will govern and the conflicting terms and conditions in the preprinted <br />form will be void and of no effect. The terms and conditions of this Agreement, including, but not <br />limited to, this Section 12.2, cannot be amended, modified, or altered by any conflicting preprinted terms <br />or conditions in a preprinted form. <br />12.3 Interpretation This Agreement will be construed according to its fair meaning and not <br />for or against either party*. Headings are for reference purposes only and are not to be used in construing <br />the Agreement. All words and phrases in this Agreement are to be construed to include the singular or <br />plural number and the masculine, feminine, or neuter gender as the context requires. <br />12.4 GOVERNING LAW THIS AGREEMENT WILL BE GOVERNED BY THE LAWS <br />Page 13 of 21 <br />HVS License Agreement — Rev. 09 -2011 <br />