03-11-19 Regular Meeting of the La Porte City Council

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The City of La Porte embraces our heritage, community values, and opportunities, while enhancing the quality of life for our citizens Vision Statement To provide improved infrastructure, to drive economic growth, and to enhance quality of life for our citizens. • Core Values The City Council wanted to specify the core values under which the City and its staff function. Core values are the general guidelines that establish the foundation for how an organization will operate. Staff then discussed these value statements to define and gain an understanding of what those Core Value meant to staff from a leadership perspective. Staff first discussed what the elements of each Core Value represented, then prepared a Leadership Statement for each one. The following are the Core Values of the City of La Porte: ➢ Health & Public Safety: City employees will ensure the health and safety of our citizens by providing and maintaining superior public infrastructure and public safety services. ➢ Integrity & Accountability: City employees will be open, honest and transparent, and be accountable to the Council so that Council can be responsive to the citizens. ➢ Superior Customer Service: City employees will proactively provide superior customer service in a positive and timely manner. ➢ Quality in everything we do: City employees will strive for superiority in all services we provide. • Goal and Plan Development During the Council Retreat in October 2012, six goals were developed by the Council, with staff providing assistance in the development of objectives. In March 2013, the staff further added "meat to the bone" to outline more specifically the actions that would be necessary to achieve the stated goals. The development and implementation of the action plan will serve to provide Council a clear understanding of how and when each of their goals will be accomplished. The action plan proposes to do the following: ➢ Identify a team leader: Each Goal needs a champion who will lead the effort to accomplish the goal and be held accountable for the action plan that is developed. A team leader for each goal was assigned. ➢ Identify team members. Likewise each goal needs a larger team, consisting of fellow staff from across all departmental lines where appropriate, to assist in the implementation process. ➢ Identify partners. Each team should identify the partners, outside the city organization, who can provide expertise and resources to accomplish the goal. ➢ Define action steps. Each objective needs defined action steps showing Council how the goal will be accomplished. The action steps provide the basis for benchmarks. ➢ Prepare a timeline. Timelines were prepared for each of the objectives. Staff reviewed those timelines and recommended adjustments. The Council -identified goals are: ➢ Improve Infrastructure ➢ Preserve Heritage — to preserve the structure and amenities that make La Porte unique ➢ Ensure that all departments and facilities are ready for any disaster ➢ To encourage economic development/retail development ➢ To provide Superior Customer Service 1V iu p000iit p000uoo ti V000uouumv�oouo uuumu umt��moq��moq ��uut ��QQ��yy��pu�oi mu �� iouuuu �1IIV �1IIV uumV ��`� � ouu mfiti111➢uuuuur you mfiti111➢uuuuur °N�uum � you uillfimm�