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EMS Billing Services <br />City of La Porte RFP #20510 <br />payer with complete and accurate patient information and following up every 30 days on open <br />claims. We use humansnot computersto read and code EMS charts, ensure that <br />every claim and payer response is complete and accurate, and pursue each of those <br />claims for maximum reimbursement. <br />We provide superior service and transparency. <br />Our 160+ clients across the state ofTexas continue to be our best referral source. They attest <br />to our commitment to the highest level of service and record-setting cash collections. We <br />provide each of our clients with24/7 online accessto view claim status and our billings and <br />collections performance. Additionally, we provide our clients with Executive and Management <br />Summaries that highlight claims activity and are ready to present to your City Council. Please <br />refer to Section F Reports for samples of these reports. <br />We use the <br />EMERGICON works seamlessly with HealthEMS and other leading ePCR vendors. We <br />understand that your current ePCR vendor is paying all fees associated with the ePCR, and <br />we will do the same. We also have experience sourcing hardware for our clients; we have <br />done so approximately 50 times. We will propose hardware options that meet your needs and <br />work with you to select the optimal solution based on your preferences. <br />We engage in extensive provider credentialing. <br />Wecredential EMS providers with an average of more than 200 payersfar more than any <br />of our competitors do. Thiscredentialingallows for reimbursement from sources that are <br />otherwise frequently missed, such as smaller payers with little understanding of EMS claims. <br />10 <br />Confidential & Proprietary <br /> <br />