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EMS Billing Services <br />City of La Porte RFP #20510 <br />Collection Services <br />EMERGICON is a bonded collection agency that has the depth and breadth of EMS experience <br />needed to find sources of reimbursement that are often overlooked by other collection agencies. <br />Those who are responsible for pre-hospital services should be the ones to pay for those services, <br />whether Medicare, Medicaid, insurance companies, or patients.These costs should rarely be <br />written-off. <br />for opportunities <br />patient and attempt to contact patients who do not respond to the invoices within 90 days. The initial <br />patient contact is provided by a patient accounts representative who can answer any questions the <br />patient may have and potentially set up a payment. At the time of this patient contact, a third and <br />final invoice is sent to the patient. In almost all cases, we send a total of three invoices and make <br />patient contact. <br />We take a soft collection approach with the understanding that a patient utilizing ambulance <br />services has just experienced major trauma. We are sensitive to their needs as we engage in <br />agents will reach out to the patient and try to reach a mutually beneficial payment resolution. <br />Typically, our team focuses on patients who have a large balance or may need to pay out of pocket <br />for their transport. <br />13 <br />Confidential & Proprietary <br /> <br />