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Refusals/TNTs/Non-Chargeable Activity <br />Your agency conducted 12,571transports in the last 12 months that resulted in charges. <br />During the last 12 months there were 116treatment-no-transport (TNT) charges. <br />Your agency also had 3,157non-chargeable incidents that, due to lack of transport and/or treatment, did not warrant <br />charges. <br />Refusals and non-chargeable activity account for 26.04% <br />To put this into perspective, the current average non-chargeable activity rate across all Emergicon clients is 32.08%. <br />Your organization has an excellent transport to non-transport ratio! <br />25 <br /> <br />