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Emergency Services Department <br />FY 11 -12 <br />Emergency Medical Services Division <br />Goals: <br />• Maintain weekly continuing education programs for all EMS employees to insure <br />optimal an up to date patient care <br />• To reduce overall response times, scene times and turn around times <br />• To maintain a strong commitment to community education <br />• To provide an on going presence at community events <br />• To continue to provide monthly CPR courses for the citizens of La Porte <br />• To continue to provide monthly immunization clinics to improve the health care for the <br />children of Texas <br />Objeetives: <br />• To initiate continuing education programs as well as semi - annual protocol examinations <br />by the EMS Medical Director <br />• To implement a fall prevention program to assist the senior population <br />• Increase presence at parades, health fairs and festivals <br />• To continue to aggressively plan, implement, and monitor the quality of Emergency <br />Medical Services provided to the residents of and visitors to the City of La Porte through <br />data <br />Performance Indicators: <br />otal EMS Responses <br />3,120 <br />3,300 <br />3,300 <br />otal Number of Child Immunizations Given <br />1,150 <br />1,200 <br />1,200 <br />otal Number of CPR Students Trained <br />225 <br />200 <br />200 <br />.verage Response Time to Call (Minutes) <br />5.65 <br />5.70 <br />5.50 <br />.verage Turn- Around Time (Minutes) <br />82.37 <br />84.00 <br />83.00 <br />atient Billing Collection Rate (Percentage) <br />57% <br />58% <br />59% <br />3 -19 <br />