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<br />.. ., . 1'4 '4"'- 'Trt.~ p,," <\~---v'[''''::~ <br />' ._ -nA~~~, <br />~ J.~~.' ' ' <br />-~~=-"-- Th~t.:.chniCal' conlinil:tee:::sh6ttl~~-an-t-ak{}-ffiany-.f~Hns,-aRd-most.:state-and-federaWu . " , ' <br />- persons from the agencies represented on the policy com- agencies have community participation guidelines which <br />mittee, from agencies that will contribute to or use the re- must be followed for projects that they will fund. <br />suits of the planning process, and other technical personnel Community participation is a process of information ex- <br />that can contribute to the program. change to inform the citizens fully and continually about <br />The concerns of the participating agencies should be plans for and activities in the planning process. Comments, <br />identified by the technical committee at the outset of the questions, and criticisms should be solicited from the citi- <br />process so they can be incorporated and addressed in the zens and are considered as part of the planning activity. <br />program design. Involvement of these technical personnel One of the keys to a successful cOIpmunity participation <br />is important to assure the credibility of the technical infor- process is feedback, wherein the planning staff responds to <br />mation produced by the planning process. If staff person- citizens, indicating how all specific community comments, <br />ne! endorse the planning activities, the policy board questions, and criticism were considered. The process must <br />counterparts are more likely to do so. This is not always also include well-organized and publicized community <br />true, however, and the program manager should always be meetings, considerable media participation, and a cop,tinu- <br />alert for situations where there are "hidden agendas." The ous flow of information. ' <br />technical participants can provide useful guidance in such For a large metropolitan area, a hierarchy of committees <br />situations. is a useful way to organize community participation. The <br />It is important to be open to comments and concerns of smallest element of such a hierarchy is the neighborhood <br />committee members and to respond expeditiously to them. group, which considers matters of particular importance to <br />The members must feel that they are full participants in each individual neighborhood. Information prepared in the <br />the planning and decision process. They must be involved planning program should be explained at meetings in <br />from the beginning so they will feel ownership of decisions. neighborhoods throughout the planning area. Several <br />Their involvement in selection of evaluation criteria and in neighborhood groups can then be combined for corridor <br />evaluating alternatives is especially important. All partici- meetings to address issues that relate to the full extent of <br />pants in the planning program must feel that the resulting each transportation corridor. Having several neighbor- <br />plan "belongs to" them. hoods meet together for corridor issues gives support for <br />common concerns but also permits participants to under- <br />stand different positions of other neighborhoods. Commu- <br />nity wide meetings would follow to bring out issues from <br />Everyone in the community is a transportation expert and the various corridors. <br />has an opinion about how to solve the transportation prob- Achieving effective community participation requires <br />lem. They use or see the system perform every day, usually repeated solicitation of citizen involvement in the planning <br />at the times of its worst performance, the peak periods. process. The community participation program should be <br />Those people pay for the solutions, so they must be given initiated following completion of the program design and <br />an opportunity to voice their opinions about what the solu- at least by the start of the technical planning program (in- <br />tions should be. The key word is opportunity-a public in- ventory existing conditions in Figure 4.1). Interaction with <br />formation program about the transportation planning the community can occur at any number of points in the <br />process must reach as many people as reasonably. feasible process but is especially important early, to explain the <br />and must provide opportunities for them to express their program; following the baseline evaluations, to identify <br />opinions. Whether or not the people express their opinions problem areas; after principal options have been tested, to <br />15 their choice, but they must recogmze that they havetliaC-<fesctffietne-lnitiatTe~ts;-an{t'"afterfine'tUIringLhe-pre---m _____ <br />opportunity. ferred projects, to sample the mood of the community re- <br />CommunilY participation is a process in and of itself garding possible recommendations. <br />and may involve numerous committees. Organizing com- Information pre~nted should also be widely distributed <br />mupity participation, is usually, much more involved than in the community, such as in monthly newsletters, for the <br />organizing the policy and technical committees. Commu- benefit of persons not attending formal meetings. C.ontinu- <br />oity participation can be as important as the technical:, ing participation can occur in "store, front~ offices, also in <br />process because. without the support of the electorate, the neighborhoods, that can be visited by citizens at any time. <br />responsible agencies will probably not be able to implement <br />the recommendations of the planning program. In the con- <br />tinuing planning program, community participation is an <br />ongoing effort to brief the media and key citizens organiza- <br />tions whose. support or interest is necessary for particular <br />projects or activities. <br />The principal goal of the community participation pro- <br />gram is to assure that residents have a part in the planning <br />program, thereby also making the results of the planning <br />process credible in the eyes of the electorate. To do this the <br />. community participation program must demonstrate that <br />the planning process is open, accessible, and responsive to <br />citizens concerns. The community participation process <br /> <br /> <br />4.3.3 <br /> <br />Community participation <br /> <br />f <br />I <br /> <br />i <br />f <br /> <br /> <br /> <br />4.3.4 <br /> <br />Program design <br /> <br />Major technical efforts must be carefully thought through <br />before they begin in order to assure that they are effective <br />and efficient. The product of such consideration should be <br />a program design document that is preparia by the key ac- <br />tors, using other technical and management personnel as <br />necessary. The lead agency will organize a committee of <br />technical personnel to prepare the' program design. <br />The program. desigll must be tl~orough and dynamic so <br />that it clearly specifies what will be done, by whom, and <br />when, yet is adaptable to changing situations. It is important <br /> <br />Urban Transportation Systems 91 <br /> <br />.. <br />