2005-10-03 Special Called Meeting and Workshop Meeting

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OCT-10-200S 13:14 ..,. ..,...... .....-&"''''.. Busy: Modem/Fax: Network Message: No Answer: Other: INTRADO INC. P.04/36 e e 11 24 12 75 11 2.90% 6.33% 3.17% 19.79% 2.90% Total Undelivered Messages 133 35.09% Displays a count of calls indicating connection was not successful. Displays a count of calls that indicated connection to a fax machine or modem. Busy: Displays a count of calls indicating station busy. No Answer: Displays a count of calls indicating no answer. Abort: Displays a count of calls where the call was terminated. TOO Undelivered Displays a count of calls indicatin~ a TOO device was detected and the TOO message was not successfully delivered. Machine The answering machine message option is not activated and no message Undelivered was delivered. Displays a count of calls indicating other conditions, such as an attempt to call a telephone number that is not in service. or has changed to a new number. Total Call Attempts Full Person: Partial Person: Machine Full: Machine Partial: TOO Full: TOO Partial: Network Message: Incomplete Connection: Modem/Fax: Other: 535 Proprietary and Confidential Telephone Call Outcome Legend Displays a count of calls indicating a person answered the call and full message delivery Displays a count of calls indicating partial message delivery to a person. Displays a count of calls indicating an answering machine answered the call and full message delivery. Displays a count of calls indicating an answering machine answered the call but did not record the entire voice message Displays a count of calls indicating a TOO device was detected and full TOO message delivery. Displays a count of calls indicating a TOO device was detected and partial TOO message delivery. Displays a count of calls indicating a non-intercept tone voice message before connection. . https:/Iwww.wamnow.comlewelevent_reports_ view.Bsp?Session....30583&Key=1128970... 10/10/2005