2009-11-09 Regular Meeting of La Porte City Council

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Converge your network with MIS Managed Internet Service (MIS) is an Internet access service that combines a high-speed, dedicated connection with consolidated application management. It lets you reliably access information resources and communicate with Internet users worldwide. MIS includes proactive, 24x7 network monitoring, enhar1ce& . network security features, and maintenance of the communications link between your locations and the AT&T network. How does it work? Managed Internet Service (MIS) with Voice over IP (VoIP) will help you get the most out of your communication investment. The MIS Access Redundancy Option (MARO) and V oIP can help to ensure uninterrupted Internet access. Private Transport Network and V oIP run with MIS at the core. MIS with V oIP gives you choices for speed, network access, component management, and network security. The service includes a dedicated port on our OC48/0C192 network backbone, industry-leading service level agreements (SLAs), 24x7 customer support, technical assistance, proactive monitoring, and network management tools. What will it do for me? This converged network solution can save time and money, help you to keep your competitive edge, and enhance your revenue growth potential. And since we manage the entire service, you can conduct business with confidence. To help you achieve these goals, MIS gives you these features: . Fully managed, dedicated Internet access-gives you reliable Internet access that we back with industry-leading service level guarantees and manage from end to end . 'Round-the-clock customer support-provides you with expert 24x7 technical assistance, proactive monitoring of your network, and coordinated service installation . Flexible access-lets you choose the speed and access method you need, including Ethernet, VoIP, and access redundancy options . Single provider-gives you both Internet service and access with one contract and one monthly bill for multiple services