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<br />. <br /> <br />. <br /> <br />Ordinance No. 1~7S, Page 18. <br /> <br />. O. Grantee's Office. Grantee shall maintain one principal <br />office, and may maintain as many sub-offices as are reasonably <br />necessary to promote good servi,ce and convenience to the public, <br />in ,the Franchise Area, which shall be open during all usual <br />business hours, have a listed telephone and be so equipped and <br />operated that complaints and requests for installation, repairs <br />or adjustments may be received twenty-four (24) hours a day, <br />seven (7) days a week. <br /> <br />P. Service Calls. Grantee shall respond to all service <br />calls within twenty-four (24) -hours and correct malfunctions as <br />. promptly ~s possible. but, in all evettts,.within a reasonable <br />time which shall pe seventy-two (72) hours after notice thereof, <br />except during times of general breakdown due to weather or other <br />catastrophe. For such purpose. Grantee shall maintain a compe- <br />tent staff of employees sufficient in size to provide adequate <br />and prompt service to Subscribers. <br /> <br />Q. State of the Art. Grantee shall undertake any and all <br />construction and installation necessary to keep current with the <br />latest developments in the state of the art of CATV. whether with <br />respect to increasing Channel capacity, developing other new <br />~ services, instituting more extensive two-way service or other- <br />wise. <br /> <br />R. Studio for Local Program Or'ig'inat'i'on. Grantee shall <br />have the option.of either (1) constructing and operating a studio <br />capable of originating live and taped programming in both black <br />and white and in color in its Franchise Area or (2) participating <br />with other holders of cable television franchises in the construc- <br />tion of a similar studio in a centrally located area with other <br />holders of cable television franchises. Nothing in the previous <br /> <br />. <br />