O-1998-2260 - Laserfiche WebLink

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e e periodically to Subscribers pertaining to the availability of parental control devices. 5. Standard of Care. Consistent with the Cable Actt the Grantee shall at all times employ a reasonable standard of care and shall instant maintain and use approved methods and devices for preventing failures or accidents which are likely to cause damaget injury or nuisance to the public. 6. No Obscenity. Cable Services that are obscene and not protected by the United States Constitution or otherwise unprotected by the United States Constitution shall not be provided. 7. Customer Service. The Grantee shall provide good customer service in accordance with all regulations and guidelines of the FCC. In additiont Grantee shall maintain a customer service center for the receipt of paymentst exchange of equipmentt and to provide personal customer servicet either within the City or no greater than ten miles outside its corporate limits. Section 10. EMERGENCY USE OF THE CABLE SYSTEM. The Grantee shall comply with all rules and regulations of the FCC regarding emergency alert systems. Section 11. PUBLIC, EDUCATIONAL AND GOVERNMENT ACCESS. Initially the Grantee shall continue to provide one (1) downstream Channel on the Cable System for Publict Educational and/or Government Access programming. The Grantee shall provide up to a total of four (4) downstream Channels for the carriage of Publict Educational and Government Access programmingt subject to the utilization thresholds below. Whenever each Access Channel is being used for nonrepetitive locally produced programming (excluding character generated programming) more than eighty percent (80%) of the hours between 11 a.m. and 11 p.m.t during any twelve (12) consecutive week periodt the Grantee shallt upon receipt of written notice from the Cityt make an additional Access Channel available within one hundred twenty (120) days. Whenever any Access 12