06-12-19 CenterPoint Energy Schedule of Rates Notice

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CENTERPOINT ENERGY RESOURCES CORP. D/B/A CENTERPOINT ENERGY ENTEX AND CENTERPOINT ENERGY TEXAS GAS GENERAL RULES AND REGULATIONS APPLICABLE TO NATURAL GAS SERVICE IN TEXAS (6) Unless a dangerous condition exists,or unless the customer requests disconnection, service shall not be disconnected on a day, or on a day immediately preceding a day, when personnel of the Company are not available to the public for the purpose of making collections and reconnecting service. (7) The Company shall not abandon a customer without written approval from the regulatory authority. (8) The Company shall not discontinue service to a delinquent residential customer permanently residing in an individually metered dwelling unit when that customer establishes that discontinuance of service will result in some person residing at that residence becoming seriously ill or more seriously ill if service is discontinued. Any customer seeking to avoid termination of service under this provision must make a written request to the Company supported by a written statement from a licensed physician. Both the request and the statement must be received by the Company within five working days of the issuance of the utility bill. The prohibition against service termination as provided herein shall last twenty (20) days from the date of receipt by the Company of the request and statement or such lesser period as may be agreed upon by the Company and the customer. The customer who makes such request shall sign an installment agreement which provides for payment of such service along with timely payments for subsequent monthly billings. 9. LOCATION OF METERS Wherever practical, all new meter installations shall be installed near the building in which Consumer's gas appliances are located. All meters shall be accessible at all times for inspection, reading, and change out for testing. Whenever the Company shall permanently discontinue the delivery of gas to any of Consumer's premises, it shall have the right at any reasonable time thereafter to enter upon the premises and remove therefrom its meter, and any other of its equipment there located. 10. METER TESTS AND BILL ADJUSTMENTS WITH RESPECT TO METER ACCURACY (a) Meter requirements. (1) Use of meter. All gas sold by the Company shall be charged for by meter measurements,except where otherwise provided for by applicable law,regulation of the regulatory authority or tariff. (2) Installation by Company. Unless otherwise authorized by the regulatory authority,the Company shall provide and install and will continue to own and maintain all meters necessary for measurement of gas delivered to its customers. (3) Standard type. The Company shall not furnish, set up, or put in use any meter which is not reliable and of a standard type which meets generally accepted industry standards; provided, however, special meters not necessarily conforming to such standard types may be used for investigation,testing,or experimental purposes. (b) Meter records. The Company shall keep the following records: (1) Meter equipment records. The Company shall keep a record of all its meters, showing the customer's address and date of the last test.