06-12-19 CenterPoint Energy Schedule of Rates Notice

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CENTERPOINT ENERGY RESOURCES CORP. D/B/A CENTERPOINT ENERGY ENTEX AND CENTERPOINT ENERGY TEXAS GAS GENERAL RULES AND REGULATIONS APPLICABLE TO NATURAL GAS SERVICE IN TEXAS (2) Records of meter tests. All meter tests must be properly referenced to the meter record provided for therein. The record of each test made on request of a customer must show the identifying number and constants of the meter, the standard meter and other measuring devices used, the date and kind of test made, by whom made,the error(or percentage of accuracy) at each load tested,and sufficient data to permit verification of all calculations. (c) Meter readings. (1) Meter unit location. In general,each meter must indicate clearly the units of service for which charge is made to the customer. (d) Meter tests on request of customer. (1) The Company shall,upon request of a customer make a test of the accuracy of the meter serving that customer. The Company shall inform the customer of the time and place of the test, and permit the customer or his authorized representative to be present if the customer so desires. If no such test has been performed within the previous four years for the same customer at the same location,the test shall be performed without charge. If such a test has been performed for the same customer at the same location within the previous four years,the Company may charge a fee for the test,not to exceed$15.00,or such other fee for the testing of meters as may be set forth in the Company's tariff properly on file with the regulatory authority. The customer must be properly informed of the result of any test on a meter that serves him. (2) Notwithstanding Paragraph(1),above,if the meter is found to be more thannominally defective, to either customer's or the Company's disadvantage, any fee charged for a meter test must be refunded to the customer. More than nominally defective means a deviation of more than(2%) from accurate registration. (3) If any meter test requested by a customer reveals a meter to be more than nominally defective, the Company shall correct previous readings consistent with the inaccuracy found in the meter for the period of either (i) the last six months,or (ii)the last test of the meter,whichever is shorter. Any resulting underbillings or overbillings are to be corrected in subsequent bills,unless service is terminated, in which event a monetary adjustment is to be made. This requirement for a correction may be foregone by the Company if the error is to the Company's disadvantage. (4) If a meter is found not to register for any period of time,the Company may make a charge for units used but not metered, for a period not to exceed three months previous to the time the meter is found not to be registering. The determination of amounts used but not metered is to be based on consumption during other like periods by the same customer at the same location when available,and on consumption under similar conditions at the same location or of other similarly situated customers when not available.