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CENTERPOINT ENERGY RESOURCES CORP. <br /> D/B/A CENTERPOINT ENERGY ENTEX <br /> AND CENTERPOINT ENERGY TEXAS GAS <br /> GENERAL RULES AND REGULATIONS <br /> APPLICABLE TO NATURAL GAS SERVICE IN TEXAS <br /> FOR JURISDICTIONS FOR WHICH TARIFF IS APPROVED ON OR AFTER MAY 23,2017 <br /> the cause of such interruptions. If any service interruption is reported to the <br /> Commission otherwise (for example, as a curtailment report or safety report), <br /> such other report is sufficient to comply with the terms of this paragraph. <br /> 19. WAIVER OF RULES <br /> No agent or representative of the Company is authorized to add to,alter,waive,or otherwise change any of <br /> the foregoing rules except by agreement in writing signed by an officer in the Company. <br /> 20. BILLING <br /> (a) Bills for gas service shall be rendered monthly, unless otherwise authorized or unless service is <br /> rendered for a period less than a month. Bills shall be rendered as promptly as possible following <br /> the reading of meters. <br /> (b) The customer's bill must show all the following information: <br /> (1) If the meter is read by the Company, the date and reading of the meter at the beginning <br /> and end of the period for which rendered; <br /> (2) The number and kind of units billed; <br /> (3) The applicable rate schedule title or code; <br /> (4) The total base bill; <br /> (5) The total of any adjustments to the base bill and the amount of adjustments per billing <br /> unit; <br /> (6) The date by which the customer must pay the bill in order to avoid penalty; <br /> (7) The total amount due after addition of any penalty for nonpayment within a designated <br /> period;and <br /> (8) A distinct marking to identify an estimated bill.The information required above shall be <br /> arranged and displayed in such a manner as to allow the customer to compute his bill <br /> with the applicable rate schedule. The applicable rate schedule must be mailed to the <br /> customer on request of the customer. The Company may exhaust its stock of non- <br /> conforming bill forms existing on the effective date hereof before compliance is required <br /> with this section. <br /> (c) Where there is a good reason for doing so, estimated bills may be submitted provided that an <br /> actual meter reading is taken at least every six months. For the second consecutive month in <br /> which the meter reader is unable to gain access to the premises to read the meter on regular meter <br /> reading trips,or in months where meters are not read otherwise,the Company shall provide the <br />