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06-27-18 CenterPoint - Updated Schedule of Rates
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06-27-18 CenterPoint - Updated Schedule of Rates
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Last modified
7/19/2018 8:47:12 AM
Creation date
11/26/2024 9:42:19 AM
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La Porte TX
Document Type
Contracts/Leases/Agreements
Date
6/27/2018
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CENTERPOINT ENERGY RESOURCES CORP. <br /> D/B/A CENTERPOINT ENERGY ENTEX <br /> AND CENTERPOINT ENERGY TEXAS GAS <br /> GENERAL RULES AND REGULATIONS <br /> APPLICABLE TO NATURAL GAS SERVICE IN TEXAS <br /> FOR JURISDICTIONS FOR WHICH TARIFF IS APPROVED ON OR AFTER MAY 23,2017 <br /> (C) failure to pay a bill to correct previous underbilling due to misapplication of <br /> rates more than six months prior to the date of application; <br /> (D) violation of the Company's rules pertaining to the operation of nonstandard <br /> equipment of unauthorized attachments, which interfere with the service of <br /> others,unless the customer has first been notified and been afforded reasonable <br /> opportunity to comply with these rules; <br /> (E) failure to pay a bill of another customer as guarantor thereof, unless the <br /> guarantee was made in writing to the Company as a condition precedent to <br /> service;and <br /> (F) failure to pay the bill of another customer at the same address except where the <br /> change of customer identity is made to avoid or evade payment of a utility bill. <br /> (b) Discontinuance of service. <br /> (1) Bills are due and payable when rendered;the bill shall be past due not less than 15 days <br /> after issuance or such other period of time as may be provided by order of the regulatory <br /> authority. A bill for utility service is delinquent if unpaid by the due date. <br /> (2) The Company may offer an inducement for prompt payment of bills by allowing a <br /> discount in the amount of 5%for payment within 10 days of their issuance. In the event <br /> of any inconsistency between these Rules and Regulations and the applicable rate tariff, <br /> the rate tariff shall control. <br /> (3) A customer's utility service may not be terminated unless the Company has made a <br /> reasonable effort to offer the customer the option of paying a delinquent bill in <br /> installments. A customer's utility service may be disconnected if the bill has not been <br /> paid or a suitable written arrangement for payment in installments entered into within 5 <br /> working days after the bill has become delinquent and if proper notice has been given. <br /> Proper notice shall consist of a mailing or hand delivery at least five working days prior <br /> to a stated date of disconnection. Said notice shall be provided in English and Spanish as <br /> necessary and shall include: <br /> (A) the words"Disconnect Notice"or similar language prominently displayed; <br /> (B) the reason service is to be terminated; <br /> (C) what customer must do to prevent termination; <br /> (D) in the case of a past-due bill,the amount past due and the hours, address, and <br /> telephone number where payment may be made;and <br />
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