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City of Garland, Texas - City Manager November 1991 to June 1994 • City Manager of this rapidly growing city, which owns and operates an electric production and distribution system, a regional wastewater treatment system, a regional landfill, and a heliport, and offers a variety of social services and strong cultural arts. The ninth largest city in Texas, Garland's current population Is in excess of 220,000 with over 2,300 employees, and an annual operating and capital budget in excess of $350 million. • I was hired in 1991 to take this very traditional manufacturing -based community and rapidly position it as a statewide leader, transforming its one-dimensional image and reputation as a blue-collar suburb into that of a leading first tier city. • Specific City Council goals established and achieved during my tenure include: - Financial Management - Strengthen the financial position of the City, and overhaul the City's financial and budgetary systems to make them more accountable and understandable; make Garland's cost of services more competitive with area cities; minimize dependence on debt; and, operate City utilities as if they were private enterprises. - Economic Development - Reinvigorate the City's economic development program, positioning Garland as the statewide leader in demonstrating that strong environmental policies and strong economic growth efforts are compatible; and enhance citywide housing and neighborhood standards. - Quality of Life - Provide Garland with a national profile in the Arts; dramatically improve Garland"s commitment to basic infrastructure repair and replacement; make Garland the safest city in the Metroplex; and, revitalize downtown. - Organizational Excellence - Establish an organization whose diversity reflects the community; establish routine evaluation of privatization alternatives; introduce benchmarking as the basis for effective performance measurement; dramatically improve citizen communication and trust in the integrity of local government; create an innovation -minded organization, known for a results -orientation, and capable of overcoming traditional bureaucratic mind -sets and obstacles. City of Plano, Texas - Assistant City Manager, Assistant to the City Manager November 1986 to November 1991 • Served in a variety of capacities in this rapidly growing, premier city, including: Assistant City Manager of Community Services, Assistant City Manager of Administration, Acting Assistant City Manager for Development, and Assistant to the City Manager. • Significant accomplishments while with Plano include: - Designed an Affirmative Action Program that doubled mid- and upper -level management representation in four years while maintaining a "best -qualified" standard. 109