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ağƓğŭĻƩ ƚŅ ƷŷĻ —ĻğƩ ŅƚƩ ЋЉЊВ <br />\[Ʒ͵ 5ƚǒŭ 5źƷƩźĭŷͲ tƚƌźĭĻ 5ĻƦƷ͵ {ǒƦƦƚƩƷ {ĻƩǝźĭĻƭ .ǒƩĻğǒ <br />Doug Ditrich has served the La Porte community as a member of the Police Department since <br />2000. He has performed a variety of roles and assignments in his career. He promoted to <br />Sergeant in 2007 and to Lieutenant in 2016. He was nominated and selected as the Manager of <br />the Year for his leadership in the Support Services Division, an assignment he began in late 2018. <br />In this position, Lt. Ditrich has responsibility for six sections of the Department including <br />communications, records, animal shelter & adoption center, community relations/PAR, school <br />resource officers, training, and recruiting. He has oversight of four direct reports, 32 total <br />employees, and the Coming from primarily an operations <br />background, Lt. Ditrich had some learning curves to overcome in leading the Support Services <br />division and he has met the challenges of the role head on. Some of the more notable <br />accomplishments Lt. Ditrich and his team achieved in 2019 include: <br /> A transition from the Uniform Crime Reporting (UCR) system to the state mandated <br />National Incident-Based Reporting system. Lt. Ditrich and newly appointed Support <br />Services Supervisor Stacey Lippold learned all they could about the Texas Open Records <br />act and UCR prior to the transition. <br /> <br /> After researching operations of other area municipal animal service centers, Lt. Ditrich <br /> While that <br />may sound like a positive, it was placing a significant burden on staff to meet the desired <br />levels of both customer service and animal care. A trial of reduced open hours was <br />proposed, approved, communicated, and implemented. The results have been positive <br />and have allowed staff to work more on animal care and adoption efforts. <br /> <br /> To further increase adoption efforts and in response to the lack of qualified certified <br />animal control officers (ACO), Lt. Ditrich proposed converting a vacant ACO position to an <br />entry level adoption specialist. This not only reduced costs, but provided increased <br />services to the community. ACOs can focus fully on field services, enforcement, and <br />animal care while the adoption specialist primarily provides front desk customer service <br />and collaborative adoption efforts. <br /> <br /> At time when recruiting qualified candidates to the law enforcement profession is proving <br />challenging, Lt. Ditrich and his staff have worked diligently to attract, test, background <br /> <br />