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processes too difficult to navigate and work without permits, this also increase <br />code enforcement division. <br /> <br />Recommendations <br />1.Track certain permits outside of the NaviLine system to eliminat <br />that does not add value  for example: fill dirt, utility verification, culvert, address <br />assignment, site plan review. <br />i.A separate logging and tracking system (database or spreadsheet) n <br />developed and made available on the server so all staff members <br />update information and check status as needed. <br /> <br />2.The driveway permit process should be modified so that culvert sizing is handled as <br />part of driveway permit process rather than as a separate applic When a <br />driveway permit (issued by the Inspections Division) requires a <br />culvert permit (issued by the Engineering Division) is also required. The culvert permit <br />primarily consists of specifying the correct diameter for the cu <br />for a non-driveway application, the culvert application would still be a s <br />application. <br /> <br />3. Complete the water and sewer GIS layer and make available to the public. The <br />internal utility verification process can be eliminated completely by allowing the public, <br />land owners, and engineers to access the data directly. However, in the inte, within <br />the current utility verification process: <br />i.Ensure that the drawing of the existing utilities is provided to as <br />part of the response to the applicant. <br />ii.If NaviLine is continued to be used to track utility verificatioave a <br />PDF of the utility drawing as an attachment to the NaviLine file so that all data <br />related to the request can be obtained in one location. <br /> <br />4. Until NaviLine is able to produce the information needed for the monthly reports, the <br />reports should be reconfigured to eliminate the time and effort needed to track <br />information manually. Currently, some data for the monthly and quarterly reports is <br />tracked manually because it is not accessible from NaviLine. <br /> <br />5.Establish and publish plan review time goals for the most common <br />This information will provide the customer with a reasonable expectation and esta <br />accountability for the staff. <br /> <br />7 Planning Department Review Consulting <br /> <br /> <br />