02-18-13 Special Meeting of La Porte City Council

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printable PDF files, but preferably as live forms that can be completed an electronically. 6.To the greatest extent possible with the current computer system available on-line so that applicants can obtain status updates as easily as p Where the computer system falls short, establish an information ill track status of projects and provide contact information to the custom information. The objective is to develop a system within the constraints of t computer software system, to provide substantive information to omer on a timely basis. 7.Post the office hours by the outside door. City hall hours are posted, which may cause customers to think the office is closed when it is actually open 8.Departmental staff should proactively notify the city management interactions that may be reasonably expected to evolve into more relations situations. 9.Revise the Planning & Zoning Commission public hearing agenda format. The following agenda sequence is proposed: i.Staff Presentation ii.Applicant Presentation iii.Public Comments (for, against, or simply questions) iv.Question and Answer The current public hearing agenda format encourages the Commissi before all of the information has been presented and also puts tion of answering questions better answered by the applicant. The Commission should allow all information to be presented in items i-iii before asking questions under item iv. Any questions posed by the public during item iii should be noted bysion and then asked by the Commission during the question and answer peri question and answer period, questions should be directed by the the staff or applicant, depending on who is in the better position to answer the particular question. B.Cumbersome Processes Findings The cumbersome nature of the NaviLine software system appears to sluggishness and inconsistencies that customers experience. Iro 6 Planning Department Review Consulting