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responsibility to the appropriate person for notifying the staff of their <br />attendance requirement. <br />iii.Publicize the availability and schedule of pre-development meetings on the web <br />site and in the Planning Department lobby. Encourage staff to r <br />preference for using the pre-development meeting format whenever possible in <br />their interactions with the public. <br />iv.Develop a pre-development meeting checklist that outlines all of the permits <br />that may be necessary for a particular project, so that the appl <br />aware of the multiple steps that may be needed before they make their first <br />submittal. Also, provide fee schedules associated with each of the applicab <br />permits. <br />v.Utilize the pre-development meeting to review the checklist and have staff <br />available to elaborate and answer questions. Also, utilize this meeting to <br />communicate lessons learned from similar projects, such as critical review i <br />and long lead-time aspects of the permitting process, to assist the customer i <br />planning their overall schedule. <br /> <br />2.Host periodic forums for the development/contractor/business community to open <br />and maintain an opportunity for dialogue. These forums can be utilized to <br />communicate such topics as new codes, frequently encountered pro <br />receive feedback and suggestions from developers and contractors. The goal is to <br />establish and maintain open lines of communication between the d <br />customers to reduce the perception that involving management or <br />order to achieve solutions. Establishing open rapport will facilitate a collaborative <br />problem-solving environment between staff and customers. <br />i.Initially a quarterly schedule is recommended; re-evaluate frequency after the <br />first year. <br />ii.Depending on the interest of participants, the city may want to <br />forums into more focused topic sub-groups (for example, separate planning, <br />engineering, and inspections forums). <br /> <br />3.Establish a centralized database of previous code interpretationcessible to the <br />staff and public; or display in a FAQ format. <br /> <br />4.Ensure that the need for address verification and utility verifi <br />consistently; document the need on related forms and communicate early in the <br />application process. <br /> <br />5.Ensure that all permit application forms and related information (that was provided to <br />the consultants in the binder) are available on the website. At a minimum, provide <br />5 Planning Department Review Consulting <br /> <br /> <br />