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(�N Strategies for Creating a Positive Relationship 'iY1►' How to Communicate with Jen • Jon tends to prefer direct, to the point communications without a lot of time spent on social chatter • Be prepared to Listen to her ideas before moving on to other topics ■ Tends to practice selective perception, only hearing and/or remembering that with which she agrees ■ Consider checking at end of discussion to make sure everything was heard, and stored in memory, by asking her to repeat what she heard • Jon tends to prefer informal, open-ended discussions in social environments such as over lunch or dinner ■ Jon desires an opportunity to share experiences, stories and ideas in an enthusiastic, responsive exchange ■ She may need to be directed to stay closer to the subject under discussion in order to finish within a reasonable time frame ■ She may have difficulty listening to negative information How to Compliment Jon • Use brief, direct factual statements ■ Focus on her achievements, and her demonstrated leadership abilities ■ Acknowledge her ability to take charge of a difficult situation • Compliment her ability to take risks, to set precedents • Recognize the unique or innovative nature of her thoughts, ideas and/or actions ■ Acknowledge her ability to get the maximum results with the minimum investment of time and effort ■ Use enthusiastic public praise for verbal ability and interpersonal skills • Compliment her on positive changes in her appearance ■ Acknowledge her persistently optimistic attitude in situations that others might find discouraging ■ Recognize her skill at involving others in discussions and activities ■ Compliment her ability to organize social functions • Praise her ability to generate enthusiasm in others © 2004 by Inscape Publishing, Inc. and The Gary Little Company, Inc. Ali rights reserved.ReproducGon In any form, In Mole or In part, is prohitited. 19 J@n VOIt@S 5