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During the question and answer period, questions should be directed by the Commission to either the <br />staff or applicant, depending on who is in the better position to answer the particular question. <br /> <br />Revising the public hearing agenda format was placed on the Planning and Zoning Commission <br />agenda for discussion. The Commission agreed staff should utilize the public hearing agenda format <br />proposed by the consultant when preparing future meeting agendas. <br /> <br />B.Cumbersome Processes <br /> <br /> <br />Findings <br /> <br />The cumbersome nature of the NaviLine software system appears to contribute to some of the sluggishness and <br />inconsistencies that customers experience. Ironically, if customers find the processes too difficult to navigate and <br />work without permits, this also increases the workload of the code enforcement division. <br /> <br />Recommendations <br /> <br />1.Track certain permits outside of the NaviLine system to eliminate excess data entry that does not add <br /> <br />value for example: fill dirt, utility verification, culvert, address assignment, site plan review. <br />i.A separate logging and tracking system (database or spreadsheet) needs to be developed and <br /> <br />made available on the server so all staff members have access to update information and check <br /> <br /> <br />Planning staff will continue to utilize Naviline to enter data for all identified processes. <br />Necessary staff training has been scheduled to ensure the ability to use the system as <br />intended. <br /> <br />2.The driveway permit process should be modified so that culvert sizing is handled as part of driveway <br /> <br />permit process rather than as a separate application. When a driveway permit (issued by the <br />Inspections Division) requires a culvert, a separate culvert permit (issued by the Engineering Division) is <br />also required. The culvert permit primarily consists of specifying the correct diameter for the culvert <br />pipe. If the culvert is for a non-driveway application, the culvert application would still be a separate <br />application. <br /> <br />The driveway permit process has been modified so that culvert sizing is handled as part of the <br />building permit or driveway permit, if applicable. Additionally, an internal staff review step <br />has been added to the building permit review process in Naviline. <br /> <br />3.Complete the water and sewer GIS layer and make available to the public. The internal utility <br /> <br />verification process can be eliminated completely by allowing the public, land owners, and engineers to <br />access the data directly. However, in the interim, within the current utility verification process: <br />7 Planning Department Review Mueller Management/Ron Cox Consulting <br /> <br /> <br />