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Documentation <br />We would like to take this opportunity to provide some general documentation guidance. There are certain elements of <br />documentation that are crucial to the billing and reimbursement process. In addition to providing an accurate and complete <br />patient <br />signatures, social security numbers, and hospital face sheets are included in documentation. The agencies that consistently <br />provide these elements experience faster reimbursement and a higher average cash per transport. <br />Patient Signatures -The most common documentation issue that can stop or delay Medicare payment is a missing patient <br />patient is unable to sign, a valid reason should be listed and the appropriate representative should sign for the patient. <br />Social Security Numbers -Collecting social security numbers will maximize primary and secondary insurance discovery. A <br />social security number is also useful in the event that a skip trace is needed to acquire a patient's whereabouts. Obtaining social <br />security numbers from all conscious and capable patients is ideal. <br />Hospital Face Sheets Acquiring hospital face sheets can decrease our time to bill, increase our accuracy on payer information, <br />and reduce the overall time for reimbursement. Ensuring that personnel acquire hospital face sheets will positively impact your <br />revenue. <br />23 <br /> <br />