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Glossary of Health Coverage & Medical Terms <br />This glossary has many commonly used terms, but isn’t a full list. These glossary terms and definitions are <br />intended to be educational and may be different from the terms and definitions in your plan. Some of these <br />terms also might not have exactly the same meaning when used in your policy or plan, and in any such case, the <br />policy or plan governs. (See your Summary of Benefits and Coverage for information on how to get a copy of your <br />policy or plan document.) <br />Allowed Amount <br />Maximum amount on which paymentis based for covered health care services. This may be called <br />For a digital version of the Glossary of <br />“eligible expense,” “payment allowance" or "negotiated rate." If your provider charges more than <br />Health Coverage & Medical Terms scan the <br />the allowed amount, you may have to pay the difference. (See Balance Billing.) <br />QR code with your mobile device. <br />Appeal <br />A requestfor your health insurer or plan to review a decision or a grievance again. <br />Balance Billing <br />When a provider bills you for the difference between the provider’s charge and the allowed amount. For example, if the provider’s charge is <br />$100 and the allowed amount is $70, the provider may bill you for the remaining $30. A preferred provider may not balance bill you for covered <br />services. <br />Co-insurance <br />Your share of the costs of a covered health care service, calculated as a percent (for example, 20%) of the <br />allowed amount for the service. You pay co-insurance plus any deductibles you owe. For example, if the <br />health insurance or plan’s allowed amount for an office visit is $100 and you’ve met your deductible, <br />your co-insurance payment of 20% would be $20. The health insurance or plan pays the rest of the <br />allowed amount. <br />Complications of Pregnancy <br />Conditions due to pregnancy, labor and delivery that require medical care to prevent serious harm to the <br />health of the mother or the fetus. Morning sickness and a non-emergency caesarean section aren’t complications of pregnancy. <br />Co-payment <br />A fixed amount (for example, $15) you pay for a covered health care service, usually when you receive the service. The amountcan vary by the <br />type of covered health care service. <br />Deductible <br />The amount you owe for health care services your health insurance or plan covers before your health <br />insurance or plan begins to pay. For example, if your deductible is $1000, your plan won’t pay anything <br />until you’ve met <br />your $1000 deductible for covered health care services subject to the deductible. The deductible may <br />not apply to all services. <br />Durable Medical Equipment (DME) <br />Equipment and supplies ordered by a health care provider for everyday or extended use. Coverage for <br />DME may include: oxygen equipment, wheelchairs, crutches or blood testing strips for diabetics. <br />Emergency Medical Condition <br />An illness, injury, symptom or condition so serious that a reasonable person would seek care right away to avoid severe harm. <br />Emergency Medical Transportation <br />Ambulance services for an emergency medical condition. <br />Emergency Room Care <br />Emergency services you get in an emergency room. <br />Emergency Services <br />Evaluation of an emergency medical condition and treatment to keep the condition from getting worse. <br /> <br />