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Glossary of Health Coverage & Medical Terms (continued) <br />Excluded Services <br />Health care services that your health insurance or plan doesn’t pay for or cover. <br /> <br /> <br />Grievance <br />A complaint that you communicate to your health insurer or plan. <br /> <br />Habilitation Services <br />Health care services that help a person keep, learn or improve skills and functioning for daily living. Examples include therapy for a child who <br />isn’t walking or talking at the expected age. These services may include physical and occupational therapy, speech-language pathology and other <br />services for people with disabilities in a variety of inpatient and/or outpatient settings. <br /> <br />Health Insurance <br />A contract that requires your health insurer to pay some or all of your health care costs in exchange for a premium. <br /> <br />Home Health Care <br />Health care services a person receives at home. <br /> <br />Hospice Services <br />Services to provide comfort and support for persons in the last stages of a terminal illness and their families. <br /> <br />Hospitalization <br />Care in a hospital that requires admission as an inpatient and usually requires an overnight stay. An overnight stay for observation could be <br />outpatient care. <br /> <br />Hospital Outpatient Care <br />Care in a hospital that usually doesn’t require an overnight stay. <br /> <br />In-network Co-insurance <br />The percent (for example, 20%) you pay of the allowed amount for covered health care services to providers who contract with your health <br />insurance or plan. In-network co-insurance usually costs you less than out-of-network co-insurance. <br /> <br />In-network Co-payment <br />A fixed amount (for example, $15) you pay for covered health care services to providers who contract with your health insurance or plan. In- <br />network co-payments usually are less than out-of-network co-payments. <br />Medically Necessary <br />Health care services or supplies needed to prevent, diagnose or treat an illness, injury, condition, disease or its symptoms and that meet <br />accepted standards of medicine. <br />Network <br />The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services. <br /> <br /> <br />Non-Preferred Provider <br />A provider who doesn’t have a contract with your health insurer or plan to provide services to you. You’ll pay more to see a non-preferred <br />provider. Check your policy to see if you can go to all providers who have contracted with your health insurance or plan, or if your health <br />insurance or plan has a “tiered” network and you must pay extra to see some providers. <br />Out-of-network Co-insurance <br />The percent (for example, 40%) you pay of the allowed amount for covered health care services to providers who do not contract with your <br />health insurance or plan. Out-of-network co-insurance usually costs you more than in-network co-insurance. <br /> <br />Out-of-network Co-payment <br />A fixed amount (for example, $30) you pay for covered health care services from providers who do not contract with your health insurance or <br />plan. Out-of-network co-payments usually are more than in-network co-payments. <br />26 <br /> <br /> <br />