1989-01-09 Public Hearing and Regular Meeting

Browse Search

• • Conclusion In closing, I would like to restate the current recommendations that have been covered/disclosed in this memorandum. 1. Increase the City's reconnect fee from X7.50 to X25.00 if performed during normal working hours, and from X15.00 to X35.00 if performed after normal working hours (i.e. nights, weekends, or holidays), 2. Increase the returned check charge from X10.00 to X15.00 for checks not honored by the bank, 3. Increase the deposit requirement for residential customers from X30.00 to X75.00. In addition, if Council desires, incorporate the policy of returning deposits to customers after they have completed 12 months of timely payments, with the anniversary date of the deposit as the key date, 4. Reduce the number of days between the billing date and the due date from 20 to 15 and leave the current 10 day period before disconnection as is, and 5. Modify our existing meter reading cycles from three cycles to two cycles. The following benefits will be realized if the above recommendations are instituted. ~1. The City's exposure from non-paying customers will be reduced by 17%. 2. A billing schedule will be established that will remain the same each and every month of the year. 3. The Revenue Collection Division will not be billing customers the same day they are disconnecting their water for non-payment. 4. Customers will know each month when to expect their bill and when their bill will be due. This will be a tremendous benefit to those customers that have monthly budget plans and those that are on fixed incomes. I believe that our senior citizens will be appreciative of the schedule after it's implementation. 5. The recently incorporated area (old HayMUD) will be placed into the City's billing schedule with very little impact on the customer. page 9