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2. Allow contractors to open escrow accounts against which permit fees can be charged <br />to eliminate the need for recurring checks and trips to city hall to pay for trade type <br />permits. <br />3. Ensure that building plan review turn -around time goals are established and enforced <br />for all staff members involved with plan review. <br />4. Establish and enforce a policy that additional comments will not be added on <br />resubmittals. Exception: when the applicant has made changes to the plans subsequent <br />to the prior submittal. <br />5. Redundant paper logs should be eliminated with the data being retrieved from <br />NaviLine when needed. There are multiple paper logs used for tracking various permit <br />applications and the status of those applications. Examples include: permits issued log <br />(tracks applications during plan review), over the counter log (tracks resubmittals and <br />other delivered documents), roof permits log, temporary and portable sign log, <br />clearing/fill dirt/storm water quality log, new code enforcement case log, and a follow <br />up code enforcement log. Periodically, the data on these logs are typed into a <br />spreadsheet for archiving, but the original paper logs are also maintained. Additionally, <br />there is a separate database maintained for water and sewer taps. <br />Most of the information entered on the logs is also entered into NaviLine as part of the <br />process to set up the permit file in the system. If NaviLine is incapable of appropriately <br />tracking the review steps, a separate database should be set up in place of the paper <br />logs, so that the tracking information can be easily entered, updated, queried, and <br />accessed from the network by all staff members. The database should be set up to track <br />the info needed for the various permit types, but only require the relevant data fields <br />for the particular permit type. The database should also be made available to the public <br />so that applicants can see the review status of their applications. <br />6. The Inspections Services Technicians should log Planning Division -related applications, <br />such as site plans and zone changes. A consistent logging process as described above <br />should be developed for all Planning Department applications to eliminate the <br />differentiation between processes for each division. <br />7. Ensure the plan review comments from outside the Planning Department are <br />coordinated with the comments from within the department and returned to the <br />applicant simultaneously from a single source with the Planning Department <br />comments. <br />11 Planning Department Review Mueller Management/Ron Cox Consulting <br />