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<br />a. Type of Server: Describe the type of server intended for hosting and <br />describe the intended operating system. <br />b. Capacity: Describe the capacity at initialization and capabilities for <br />growth and expansion over time. <br />c. Location: Describe location of server intended to host the site. <br />d. Power Outaqes: Describe the impact of power outages and methods <br />used to maintain continuous operation of the website. <br />2. Downtime Standards: Describe company practices as it relates to the following <br />downtime issues or others not identified. <br />a. Communications: Describe methods of communicating downtime issues <br />to City representatives. <br />b. Up-Time Standards: Describe the up-time commitment level for each of <br />the following as they might impact continuous operation of the website in <br />the public domain. <br />1.) Connectivity <br />2.) Server <br />3.) Server Maintenance <br />c. Recovery: Describe mechanisms intended to recover from downtime <br />issues. <br />3. Data Transfer Speeds / Capacities: <br />a. Internet Backbone Connection Suppliers: How many Internet backbone <br />connections are there and who are they with? Provide a name for each <br />Internet connection provider. <br />b. Type of Backbone Connections: Provide types of backbone connections <br />(T-1, T-3, etc.) <br />c. Base Bandwidth Allowance: Identify any base bandwidth allowances <br />and how they are measured (monthly, etc.). <br />1.) Overages Issues: Identify processes, costs, etc. <br />for overages <br />4. Multi-media Support: <br />a. Streaminq Capabilities: Describe the current and future capabilities for <br />providing streaming Audio / Video for marketing tours, etc. Include <br />issues/price differentials for: <br />1.) 1-10 simultaneous users <br />2.) 11-20 simultaneous users <br />3.) 20+ simultaneous users <br />5. Data Backup and Recovery: Describe company practices as it relates to the <br />following data backup and recovery issues or others not identified. <br />a. Frequency of Backups: RFP requires at a minimum back up of daily <br />changes. <br />b. Methods: Describe methods of back up (mirrored servers, tape, etc.) <br />c. Extent: Describe scope of data backed up. <br />d. Back up Location: Describe data recovery mechanisms across various <br />types of downtime scenarios. <br /> <br />12 <br />